Terms of Service

AGREEMENT TO OUR LEGAL TERMS

We are ECOMG LLC ("Company," "we," "us," "our"), trading as Feanatic.

We operate the website https://feanatic.com/ (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Feanatic, an e-commerce site that provides home and outdoor products to customers in the US.

You can contact us by phone at +12062074815, email at support@feanatic.com, or by mail to 4419 23rd Ave W, Seattle, WA 98199, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Feanatic, concerning your access to and use of the Services. You accept that by using the Services, you have read, understood, and agree to be subject by these Legal Terms. If you do not agree to any of these legal terms, you are expressly prohibited from using the Services and must discontinue use immediately.

We will provide you advance notice of any scheduled modifications to the Services you are using. The amended Legal Terms shall take effect upon publishing or contacting you by support@feanatic.com. By using the Services after the effective date of such modifications, you agree to be bound by the new terms.

The Services are designed for users aged at least 18. Individuals below the age of 18 are not authorized to use or register with the Services.

We recommend you download and print a copy of the Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not meant for distribution or use by any person or entity in any jurisdiction or country in which such distribution or use would be prohibited by law or regulation, or where we would be required to register. As a result, users who choose to access the Services from other areas do so on their own initiative and are entirely responsible for complying with local laws, if and to the extent such laws apply.

The Services are not designed to comply with industry-specific rules (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), and so on), thus if your interactions are subject to such laws, you may not utilize the Services. You may not use the Services in a manner that violates the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We own or license all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, text, video, audio, pictures, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (as well as other intellectual property rights and unfair competition laws) and treaties in the United States and across the globe.

The Content and Marks are provided in or via the Services "AS IS" for your personal, non-commercial use.

Your use of our Services

We provide you a non-exclusive, non-transferable, revocable license for:

• access the Services; and
• download or print a copy of any section of the Content to which you have legitimate access.

solely for your personal, non-commercial use.

With the exception of the circumstances outlined in this section or elsewhere in our Legal Terms, without our express prior written permission, no portion of the Services and no Content or Marks may be duplicated, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@feanatic.com. You are obligated to provide proper attribution to us as the owners or licensors of the Services, Content, or Marks and to ensure that any copyright or proprietary notice is visible or appears when you post, reproduce, or publicly display our Content, should you ever be granted permission to do so.

We reserve all rights in and to the Services, Content, and Marks that have not been expressly granted to you. In the event that these intellectual property rights are violated, it will be considered a significant breach of our legal terms, and you will promptly lose the right to utilize our services.

Your submissions

Prior to using our Services, please thoroughly examine this and the "PROHIBITED ACTIVITIES" section in order to comprehend the (a) rights you grant us and (b) responsibilities you incur when you upload or post any content via our Services.

Submissions: You grant us exclusive ownership of all intellectual property rights in any query, comment, suggestion, idea, feedback, or other information you send us directly pertaining to the Services ("Submissions"). You agree that without acknowledgment or compensation to you, we shall own this Submission and be entitled to unrestricted use and dissemination for any legitimate purpose, commercial or otherwise.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

• You hereby affirm that you have reviewed and consent to our "PROHIBITED ACTIVITIES" and that no Submission that is unlawful, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading may be posted, sent, published, uploaded, or transmitted through the Services.
• to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
• guarantee that any such Submissions are your own creations or that you possess the requisite licenses and rights to submit them, and that you have complete authority to grant us the aforementioned rights with respect to your Submissions.
• Furthermore, you represent and warrant that your Submissions do not contain any confidential information.

You accept full responsibility for your Submissions and agree to indemnify us in advance for any and all damages we may incur as a result of your violation of (a) this section, (b) the intellectual property rights of any third party, or (c) applicable law.

 

3. USER REPRESENTATIONS

Through your use of the Services, you affirm and guarantee the following: (1) you possess the requisite legal capacity and consent to abide by these Legal Terms; (2) you are not a minor in the jurisdiction where you reside; (3) you shall not utilize automated or non-human methods to access the Services, including but not limited to bots, scripts, or other such means; (4) you shall not employ the Services for any illicit or unauthorized purpose; and (5) your utilization of the Services shall not contravene any relevant legislation or regulation. Should you furnish any false, inaccurate, outdated, or incomplete information, we reserve the prerogative to suspend or terminate your account, as well as deny you access to the Services (or any portion thereof) in the present or future.

4. PRODUCTS

We strive to present the colors, features, specifications, and particulars of the products available on the Services with the utmost accuracy. However, we cannot guarantee that the products' specifications, features, colors, and details will be precise, exhaustive, dependable, up-to-date, or error-free. Furthermore, the colors and details on your electronic device may not precisely reflect the products' actual appearance. We cannot guarantee that every product will be in stock; availability is a variable standard. For any reason, we reserve the right to discontinue any product at any time. Every product's price is susceptible to change.

5. PURCHASES AND PAYMENT

We accept the following forms of payment: 

• American Express
• Apple Pay
• Google Pay
• Mastercard
• Shop Pay
• Visa

You agree to ensure that all purchase and account information you provide through the Services is up-to-date, accurate, and comprehensive. You additionally consent to expeditiously update account and payment particulars, such as your email address, payment method, and payment card expiration date, in order to facilitate our ability to finalize your transactions and communicate with you accordingly. The purchase price will be increased with the applicable sales tax, as determined by our authority. Prices are subject to change at any time. Everything paid for shall be in USD.

You agree to pay all charges at the prices in effect at the time of purchase, as well as any applicable shipping fees, and you authorize us to charge the payment method you designate at the time of order placement for such amounts. We retain the prerogative to rectify any inaccuracies or improper pricing, notwithstanding the fact that payment has been requested or received.

We retain the prerogative to decline any order that is submitted via the Services. We reserve the right to restrict or cancel quantities purchased per individual, household, or order at our sole discretion. Orders that are submitted by or under the same customer account, utilize the same billing or shipping address, and/or employ the same payment method may be subject to these restrictions. We reserve the right to restrict or prohibit orders that appear to have been placed by dealers, resellers, or distributors, in our sole discretion.

6. RETURN POLICY

Please review our Return Policy posted on the Services prior to making any purchases. 

7. PROHIBITED ACTIVITIES

Access to or use of the Services is restricted to the intended purpose for which we provide the Services. The utilization of the Services for commercial purposes is strictly prohibited, unless explicitly authorized or endorsed by us.

In addition to using the Services, you agree not to:

• Without our written consent, retrieve data or other content from the Services in a systematic manner with the intent of creating or compiling a collection, compendium, database, or directory, either directly or indirectly.
• Deceive, mislead, or deceive us and other users, particularly with the intent of obtaining sensitive account information like user credentials.
• Incorporate methods to bypass, deactivate, or impede upon security-related functionalities of the Services, such as those that impose restrictions or limitations on the reproduction or utilization of any Content or impose restrictions on the utilization of the Services and/or the Content they comprise.
  In our judgment, disparage, denigrate, or otherwise cause damage to us and/or the Services.
• Employing any data acquired from the Services with the intent to harass, abuse, or cause injury to another individual.
• Utilize our support services improperly or submit fraudulent allegations of abuse or misconduct.
• Engage in the use of the Services in a manner that is contrary to all relevant laws and regulations.
• Participate in framing or linking to the Services without authorization. Attempts to upload or transmit malicious software, Trojan horses, or other content that modifies, impairs, disrupts, alters, or interferes with the operation or maintenance of the Services, or disrupts the uninterrupted use and enjoyment of the Services by any party, including spamming and the continuous posting of repetitive text, are not permitted. Participate in any automated operation of the system, including the utilization of programs to transmit remarks or messages, data mining, robots, or analogous tools for data collection and extraction. Remove any notices pertaining to copyright or other proprietary rights from the content. Utilize the username of another user in an attempt to impersonate them.
• Engage in the uploading, transmitting, or attempting to transmit any content that functions as a passive or active mechanism for collecting or transmitting information. Such content may consist of clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other comparable devices, which are occasionally denoted as "spyware," "passive collection mechanisms," or "PCMs."
• Cause an excessive load, interruption, or interference with the Services or the networks or services that are interconnected with the Services. Instructing or threatening, harassing, annoyance, or threatening any of our personnel or agents involved in the provision of the Services to you.
• Make an endeavor to circumvent any security measures implemented in the Services that are intended to impede or limit access to the Services, in whole or in part. Copy or modify the software provided by the Services, which may contain code such as Flash, PHP, HTML, JavaScript, and more. Decrypt, decompile, disassemble, or reverse engineer any software that is a component of the Services, unless authorized to do so by applicable law.
• Use, launch, develop, or distribute any automated system, including but not limited to any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or utilize or launch any unauthorized script or other software, except as may be the result of standard search engine or Internet browser usage.
• Utilize the services of a purchasing agent or purchasing agent when making purchases.
• Engage in unauthorized activities on the Services, such as generating user accounts automatically or fraudulently or gathering usernames and email addresses of users for the purpose of sending unsolicited email. This includes collecting such information electronically or otherwise.
• Utilize the Services in a manner that hinders our ability to compete, or for any other commercial enterprise or endeavor that generates revenue.

8. USER GENERATED CONTRIBUTIONS

Users are not permitted to submit or publish content through the services. You may be granted the opportunity to generate, submit, publish, exhibit, transmit, perform, distribute, or broadcast materials and content to us or on the Services (collectively, "Contributions"). Such materials and content may consist of text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other similar materials. Through third-party websites and other users of the Services, contributions may be accessible to others. Consequently, any contributions that you transmit may be handled in line with the privacy policy of the services. By creating or providing access to any Contributions, you warrant and represent the following:

• Your Contributions' access, download, or duplication, as well as their creation, distribution, transmission, public display, or performance, do not and will not violate the intellectual property rights of any third party, including but not limited to their copyright, patent, trademark, trade secret, or moral rights.
• You warrant and possess the requisite licenses, rights, consents, releases, and permissions to use and authorize us, the Services, and other users of the Services to utilize your Contributions in any manner permitted by the Services and these Legal Terms, or to which you are the creator and proprietor thereof.
• You possess the written authorization, release, or consent of every identifiable individual in your Contributions to use their name or likeness in order to facilitate the incorporation and utilization of your Contributions in any way envisioned by the Services and these Legal Terms.
• None of your contributions are misleading, deceptive, or inaccurate.
• Your Contributions do not constitute unauthorized or unsolicited solicitation in the form of promotional materials, advertising, chain letters, spam, mass mailings, or pyramid schemes.
• As determined by us, your contributions do not contain anything vulgar, crude, lascivious, vile, violent, harassing, libelous, slanderous, or otherwise objectionable material. No one is ridiculed, mocked, disparaged, intimidated, or mistreated in your contributions. Your contributions are not used to propagate violence against a particular individual or group of individuals, harass, or threaten (in the legal sense of those terms) any other person.
  There is no violation of any relevant law, regulation, or rule by your contributions.
• Your contributions do not infringe upon any third party's privacy or publicity rights. Your contributions are in compliance with all relevant legislation regarding child pornography and are not otherwise designed to endanger the health or safety of minors.
  Your contributions are devoid of any offensive remarks pertaining to physical disability, ethnicity, national origin, gender, or sexual orientation.
• Your Contributions must not infringe on any provision of these Legal Terms or any applicable law or regulation, nor should they contain any links to such material. These Legal Terms are violated by any use of the Services in contravention of the preceding, which may lead to the suspension or termination of your rights to use the Services, among other consequences.

9. CONTRIBUTION LICENSE

You and the Services mutually consent to our accessing, storing, processing, and using of any information and personal data that you provide in accordance with the Privacy Statement and your selections (including settings). By providing suggestions or other feedback concerning the Services, you grant us permission to utilize and distribute said feedback for any purpose, without requiring any form of compensation in return. We reserve no right of ownership in regard to your contributions.

You maintain complete ownership of all of your Contributions, including any associated intellectual property rights or other proprietary rights. Regarding any statements or representations contained in your Contributions to the Services, we shall not be liable. Regarding your Contributions to the Services, you agree to waive any and all liability against us and to prevent us from facing legal action in any way related to your Contributions. You accept full responsibility for your Contributions.

10. GUIDELINES FOR REVIEWS

There may be sections of the services where you can provide ratings or evaluations. The following requirements must be met when publishing a review: (1) Prior personal experience with the subject matter being evaluated is recommended; (2) reviews ought to be devoid of offensive profanity, abusive, racist, offensive, or hateful language; (3) reviews ought to be free from discriminatory references such as those based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) references to illegal activity should be avoided; (5) affiliations with competitors should be avoided.

Reviews may be accepted, declined, or removed at our absolute discretion. We are under no obligation to screen or remove reviews, regardless of whether an individual finds them offensive or inaccurate. The opinions expressed in the reviews are not necessarily those of our affiliates or partners, nor do they necessarily reflect our stance. We do not accept responsibility for any losses, claims, liabilities, or expenses that may arise as a result of a review. Through the act of publishing a review, you formally authorize us to obtain a perpetual, non-exclusive, global, royalty-free, fully paid, assignable, and sub-licensable right and license to duplicate, alter, translate, transmit in any manner, exhibit, execute, and/or distribute all content associated with the review.

11. THIRD-PARTY WEBSITES AND CONTENT

The Site may provide links to external websites ("Third-Party Websites"), in addition to articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other items or content that are the property of or originate from third parties ("Third-Party Content"). We do not conduct investigations, monitoring, or verification of the accuracy, appropriateness, or completeness of third-party websites or content. Consequently, we cannot be held liable for any Third-Party Websites or Third-Party Content accessed, posted, available, or installed through the Services. This includes matters such as the content, reliability, privacy practices, and other policies of the Third-Party Websites. Permitting the use or installation of, linking to, or including Third-Party Websites or Third-Party Content does not constitute our sanction or endorsement of said material. You should be aware that if you leave the Services and access Third-Party Websites, Third-Party Content, or use or install such content, you do so at your own risk and in violation of these Legal Terms. It is advisable for users to thoroughly examine the terms and policies of any website they access through the Services or application they utilize or install from the Services. These policies should contain information regarding data collection and privacy. Any transactions you complete via Third-Party Websites will be handled by external websites and companies; we shall not be held liable for any aspect of these transactions, which occur solely between you and the third party in question. You acknowledge and agree that the products and services displayed on Third-Party Websites are not endorsed by us, and you hereby release us from any liability for any damage that may result from your use or purchase of such items. Furthermore, you agree to indemnify us from any liability for any damages, losses, or injuries you may incur as a result of Third-Party Content or any interaction with Third-Party Websites.

12. SERVICES MANAGEMENT

We reserve the right, but are not obligated to: (1) monitor the Services for breaches of these Legal Terms; (2) pursue appropriate legal action against any user who, in our sole discretion, violates the law or these Legal Terms, including reporting such users to law enforcement authorities; (3) refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of the Services; or (3) do so in our sole discretion and without limitation.

13. PRIVACY POLICY

We prioritize data security and privacy. Kindly peruse our Privacy Policy. You agree to be bound by our Privacy Statement, which is incorporated into these Legal Terms, by utilizing the Services. Kindly note that the hosting of the services occurs in Canada. By continuing to use the Services from a region outside of Canada that has laws or other regulations governing the collection, use, or disclosure of personal data that differ from those in Canada, you are transferring your data to Canada and granting explicit consent for its transfer to and processing in Canada.

14. TERM AND TERMINATION

The foregoing shall remain in complete force and effect during your use of the Services. WE RESERVE THE RIGHT TO DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY. In our sole discretion, we may terminate your use or participation in the services at any time, without prior notice, or delete any content or information you have posted. You are prohibited from registering and creating a new account under your name, a fictitious or borrowed name, or the name of a third party, even if you are acting on behalf of the third party, in the event that we terminate or suspend your account for any reason. We reserve the right, in addition to terminating or suspending your account, to pursue appropriate legal action, including civil, criminal, and injunctive redress, among others.

15. MODIFICATIONS AND INTERRUPTIONS

We reserve the right, at our sole discretion and without prior notice, to alter, modify, or remove the contents of the Services at any time or for any reason. Nevertheless, we are under no duty to modify any information regarding our services. Additionally, we reserve the right, at any time, to modify or discontinue all or a portion of the Services without prior notice. We shall not have any liability towards you or any third party in the event that the Services are modified, discontinued, suspended, or their prices altered.

The availability of the services cannot be guaranteed at all times. It is possible that hardware, software, or other issues may arise, or that maintenance on the Services may be required; these circumstances could lead to service interruptions, delays, or errors. Without prior notice to you, we reserve the right to alter, revise, update, suspend, or otherwise discontinue the Services at any time and for any reason. You agree that we are under no obligation to provide compensation for any loss, harm, or inconvenience that may result from your inability to access or utilize the Services while they are unavailable or discontinued. These Legal Terms shall not be interpreted as imposing any obligation on our part to provide maintenance and support for the Services, as well as to issue corrections, updates, or releases related to them.

16. GOVERNING LAW

Without regard to its conflict of laws principles, these Legal Terms and your use of the Services are governed by and construed to comply with the laws of the State of Washington that apply to agreements made and to be entirely performed within the State of Washington.

17. DISPUTE RESOLUTION

Informal Negotiations

In order to streamline the resolution process and maintain cost control for any claim, controversy, or dispute pertaining to these Legal Terms (collectively referred to as the "Disputes") initiated by either you or us (individually a "Party" and collectively "Parties"), the Parties mutually agree to negotiate any Dispute informally for a minimum of thirty (30) days prior to resorting to arbitration. Informal negotiations of this nature commence when one party provides written notice to the other.

Binding Arbitration

If Parties fail to reach a resolution through informal negotiations, the Dispute shall be resolved exclusively and finally through binding arbitration, with the exception of those Disputes that are expressly excluded below. YOU AGREE THAT YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL IN THE EVENT THAT THIS PROVISION WERE NOT APPLIED. The arbitration shall commence and be conducted in accordance with the American Arbitration Association's ("AAA") Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are accessible via the website of the AAA. Your arbitration fees and your portion of arbitrator compensation shall be subject to the AAA Consumer Rules and, where applicable, their limitations. We shall be obligated to cover all arbitration fees and expenses, should the arbitrator deem them to be inordinate. The arbitration proceedings may be carried out via telephone, online, in person, or by requiring the submission of documents. A written decision will be rendered by the arbitrator, who is not obligated to furnish a statement of reasons unless both parties so request. Failure to comply with applicable law by the arbitrator may result in a challenge to the award. Unless otherwise specified by applicable law or AAA rules, the arbitration will be conducted in Wyoming. The parties may litigate in court, with the exception of what is expressly stated herein, to compel arbitration, halt proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award rendered by the arbitrator.

Should a dispute be resolved in court rather than through arbitration, it shall be initiated or litigated in the state and federal courts situated in Wyoming. The parties hereby grant their consent to the jurisdiction of said courts and waive any objections based on forum non conveniens or lack of personal jurisdiction with regard to the venue and jurisdiction of said courts. The Uniform Computer Information Transaction Act (UCITA) and the United Nations Convention on Contracts for the International Sale of Goods are not applicable to the implementation of these legal terms.

Regardless of the nature of the cause of action, no dispute involving the Services shall be initiated more than one (1) year prior to its resolution. In the event that this provision is determined to be unlawful or unenforceable, both parties will not choose to resolve any dispute through arbitration that falls within the portion of this provision that is found to be illegal or unenforceable. Instead, such disputes will be resolved by a court of competent jurisdiction from the courts specified above, and both parties consent to the personal jurisdiction of that court.

Restrictions

The parties agree that any arbitration shall be confined to the specific dispute that exists between them. To the completeest extent allowed by legislation, (a) no arbitration shall be consolidated with any other legal proceeding; (b) no dispute may be arbitrated on a class-action basis or employ class action procedures; and (c) no dispute may be brought ostensibly in a representative capacity on behalf of the general public or other individuals.

Exceptions to Informal Negotiations and Arbitration

The Parties mutually consent that the subsequent Disputes shall not be governed by the aforementioned provisions pertaining to legally binding arbitration from informal negotiations: (a) Disputes concerning the validity, enforcement, protection, or enforcement of a Party's intellectual property rights; (b) Disputes involving allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) Claims for injunctive relief. In the event that this provision is determined to be unlawful or unenforceable, both parties will not choose to resolve any dispute through arbitration that falls within the portion of this provision that is found to be illegal or unenforceable. Instead, such disputes will be resolved by a court of competent jurisdiction from the courts specified above, and both parties consent to the personal jurisdiction of that court.

18. CORRECTIONS

Examples of content that may contain typographical errors, inaccuracies, or omissions on the Services include descriptions, pricing, and availability, among other things. We reserve the right, without prior notice, to remedy any errors, inaccuracies, or omissions and to modify or amend the information on the Services at any time.

19. DISCLAIMER

On an as-is and as-available basis, the services are rendered. YOU AGREE THAT THE ENTIRE RISK IS Associated with your use of the services. We hereby disclaim all express and implied warranties pertaining to the services and your use thereof, to the fullest extent permitted by law. This includes, but is not limited to, the implied warranties of merchantability, fitness for a specific purpose, and non-infringement. We do not provide any representations or warranties regarding the accuracy or completeness of the content of the services or the content of any websites or mobile applications linked to the services. We also do not accept liability or responsibility for the following: (1) errors, mistakes, or inaccuracies of content and materials; (2) any type of bodily injury or property damage resulting from your use or access to the services; or (3) any unauthorized access to or use of our secure resources. ADVANTAGED OR PROVIDED BY A THIRD PARTIES THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING; WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR SUCH PRODUCTS OR SERVICES. Furthermore, we shall not be a party to or in any way responsible for overseeing any transactions between you and any third-party providers of products or services. While purchasing a product or service via any medium or in any environment, it is advisable to exercise caution and use sound judgment when necessary.

20. LIMITATIONS OF LIABILITY

Even if we have been advised of the possibility of such damages, WE, OUR DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. THIS DOES NOT INCLUDE LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES. Regardless of the contrary contained herein, our liability to you, regardless of the nature of the action, will in all cases be restricted to the amount paid by you to us, if any, for any cause whatsoever. Specific limitations on implied warranties, as well as the exclusion or limitation of particular damages, are prohibited under international and certain U.S. state laws. YOU MAY BE ENTITLED TO ADDITIONAL RIGHTS IF A portion OR ALL OF THE DISCLAIMERS OR LIMITATIONS ABOVE DO NOT APPLY TO YOU, SINCE THESE LAWS APPLY.

21. INDEMNIFICATION

You agree to the following: (1) use of the Services; (2) violation of these Legal Terms; (3) violation of your representations and warranties outlined in these Legal Terms; (4) defense, indemnification, and holding us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, against and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising from the aforementioned matters: Despite the foregoing, we reserve the right to assume exclusive defense and control of any matter for which you are required to indemnify us, at your expense. You agree to assist us in defending such claims, at your expense. Upon becoming aware of any claim, action, or proceeding that is subject to this indemnification, we shall make reasonable efforts to notify you accordingly.

22. USER DATA

We shall retain specific data that you transmit to the Services in order to administer their functionality, in addition to data pertaining to your usage of the Services. Despite the fact that we conduct routine backups of data, you remain solely liable for any and all information that you transmit or that is associated with any activity you perform while utilizing the Services. You hereby waive any right of action you may have against us in connection with the loss or corruption of such data. Additionally, you agree that we shall not be liable to you for any such loss or corruption of such data.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Submitting online forms, sending us emails, and accessing the Services are all examples of electronic communications. You grant your explicit assent to receive electronic communications and agree that all agreements, notices, disclosures, and other materials we deliver to you electronically—through email and the Services—fulfill any legal obligation that such materials be in writing. You hereby consent to the electronic delivery of notices, policies, and transaction records initiated or completed by us or via the services, as well as the electronic use of signatures, contracts, orders, and other records. You hereby waive any rights or obligations stipulated in statutes, regulations, rules, ordinances, or other legal frameworks of any jurisdiction that mandate the use of non-electronic methods for payments, credit issuance, or delivery or retention of documents other than those in an electronic format.

24. CALIFORNIA USERS AND RESIDENTS

You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs via telephone or in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 should any of your complaints with us remain unresolved. Their numbers are (800) 952-5210 or (916) 445-1254.

25. MISCELLANEOUS

These Legal Terms, in addition to any policies or operating rules that we may publish on the Services or with regard to the Services, constitute the entirety of our agreement and comprehension with you. Any provision or right of these Legal Terms that we fail to exercise or enforce shall not be construed as a waiver of that provision or right. These legal terms are in effect to the maximum extent permitted by law. At any time, any or all of our rights and obligations may be transferred to another party. We shall not be liable or responsible for any loss, damage, delay, or inaction that is attributable to a factor beyond our reasonable control. In the event that any provision or portion of a provision of these Legal Terms is found to be void, illegal, or unenforceable, that particular provision or portion thereof shall be considered severable from the remaining provisions without affecting their validity and enforceability. You and we do not enter into a joint venture, partnership, employment, or agency relationship through your use of the Services or compliance with these Legal Terms. By having drafted these Legal Terms, you acknowledge that they shall not be construed in our detriment. You hereby waive any and all defenses that may be raised in opposition to the electronic form of these Legal Terms or the parties' failure to sign in order to bind them.

26. CONTACT US

To obtain additional information about utilizing the Services or to address a complaint regarding the Services, kindly reach out to us at the following contact information:

Feanatic

Open Monday-Friday

9AM-5PM PT

Email: support@feanatic.com

Phone: +12062074815

Address:  4419 23rd Ave W, Seattle, WA 98199, USA

We aim to respond within 24 hours during our 9am to 5pm PT business hours.